tec.News - Issue 32
The value added network. - How Integrated Industry creates added value.
If you ask companies what their goal is, the answer is first and foremost: creating value for customers – naturally, while being as profitable as possible for the company. In many cases, however, this is merely given lip service, as the opposite is usually more correct: being profitable and thereby creating value for customers.
In any case, this statement is actually not so bad. But the central question remains: What is the cause here, and what is the effect?